By Pia and 3 others4 authors52 articles
Purchasing SMS bundlesHow to buy more SMS credits for your client communications
Scheduling Social Media PostsFacebook Marketing
What messages are sent and when?As well as a booking system, Slick ensures you and your clients are kept in the look
Sending offers to lapsed clientsGet valuable clients back into the chair with targeted offers for those who haven't been seen for a while
Make re-booking all clients a breezeWe want 100% of clients re-booking! At Slick we make this easy!
All about Reviews!Want to get more reviews? Want to send a review campaign? Want to leave us a review? Find out how to do so here!
Set and forget marketingSlick's automated marketing allows you to send birthday messages, client reviews and targeted campaigns whilst you run the business.
Setting up Auto-Client Connect MessagesSet up a custom message to automatically go out to lapsed clients or request a review from recent clients
Request a client reviewHow to use text clients to leave a review
Why do I get free SMS credits?Accounts on Essential, Advanced & Supercharged plan are allocated free SMS credits
Contact No Shows and CancellationsHow to contact those clients who have cancelled or no show'd
SMS marketing FAQsQuick answers for those new to Slick marketing
How to find your Facebook review link.How can I find myFacebook review link to share with my clients?
How to send a text blast!Need to blast message all or some or your clients with news? Send messages to mass numbers of clients following these steps.
How to find your Google review link.How can I find my Google review link to share with my clients?
Sending a client a single messageHas a client replied to your text message and you need to send one back? Or do you need to text a client about their appointment?
Notifying clients of urgent business newsHow to use text messages to tell your clients about important news or urgent updates e.g sickness or disruption
How do i message clients in a certain date range?Looking to communicate with clients who are / were booked in the diary from date X to date Y? Here's how to do it!
SMS Marketing overviewHow to get started with new SMS marketing for first time users
Reply / send a message to 1 clientUse Client communication to text one individual client
Select clients for your campaignLearn how to tailor a campaign that suits your aim and budget
Grow your business through targeted marketingFind all clients who visit your salon but don't have a colour
Recording a clients' marketing preferencesHow does Slick help you stay GDPR compliant
Finding regular clients who aren't booked inSlick's marketing filters can help you find regular clients who do not have a future appointment booked
Tracking your sent messagesWant to check the performance of your latest SMS marketing message. You've come to the right place...
Opting clients in or out of Marketing MessagesHow does GPDR affect Marketing messages and client data protection
Why SMS marketing is the most POWERFUL way to reach clients
SMS Marketing TemplatesCopy and Paste Templates to help SMS Blast Communications
Can text messages come from my salon?Here's why text reminders come from a number not from the salon phone.
All About SMS RemindersFind out more about how, when and why clients receive SMS reminders
My client hasn't received a reminder!Reasons a client might not have received a text reminder.
Can the text reminders come from my salon?Is it possible to change the number the text replies come from to my salon name?
Can I edit text reminders or customise them?Can I change the text message that goes to my clients to remind them of their appointment?
How can I check if a client was sent a reminder?Use this feature to confirm if and when the client was sent a reminder
How to see what your client has replied to their text reminderFind out what your customer has responded to their SMS message
Notify Client of appointment changesNeed to change an appointment or client asking to reschedule, let them know you've changed their appointment via SMS straight from Slick
Digital Appointment cardsEnsure your client's never forget their appointment with an instant confirmation text sent straight after booking
Can I send more than one text reminder?Can I send another text to clients who haven’t replied or responded to their text reminder?
Can my client cancel by replying to the text reminder?Learn what options are available for your customers when they reply to the SMS reminder
Are my clients charged a fee to reply?Are my clients charged extra to reply or respond to their text appointment reminder?
What does STOP mean in the text reminder? Do I need to do anything?If my client replies STOP does this mean they have cancelled?
When do clients receive text reminders?Customise how far in advance your clients receive their SMS reminder
How to switch off text reminders for all clients or individual clientsTurn off SMS reminders completely or select specific clients who don't want to receive text messages
Why can't my client reply or why can't I see their reply?Learn more about clients who see failed when they try to reply to a reminder
Why is the time in the text reminder different to the booking start time?Learn why your client's SMS appointment reminder might say the wrong time
SMS Reminder Bolt OnCustomise your SMS appointment reminder to communicate important information to your clients
How to ensure reminders come from your 'Salon name'Get reminders showing as from 'Your salon' on your client's mobile.