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Can text messages come from my salon?

Here's why text reminders come from a number not from the salon phone.

Phoebe Davis avatar
Written by Phoebe Davis
Updated this week

The reason why text reminders and marketing text messages sent to clients come from a mobile phone number rather than the salon name is because it allows clients to respond directly to you.

This is called 2 way messaging. this is different to some marketing or update SMS you receive that you CANNOT reply to eg, POSTOFFICE messages come from them because it is an update only.

Slick SMS need to allow clients to update you directly as part of the Y to confirm and N to cancel process we provide!

All you need to do is ask clients to save the number as the name of your salon as a contact so instead of appearing like this....

It will appear like this...

✨ Simple! ✨

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