Skip to main content
All CollectionsCLIENT COMMUNICATIONSSMS REMINDERS & CONFIRMATIONS
How to switch off text reminders for all clients or individual clients
How to switch off text reminders for all clients or individual clients

Turn off SMS reminders completely or select specific clients who don't want to receive text messages

Phoebe Davis avatar
Written by Phoebe Davis
Updated over 6 months ago

To switch off text reminders for individual clients

Simply go into their client profile which you can access via their booking in the calendar or by clicking on the client's profile from the client list.

Then find the section of their profile with the SMS reminder checkboxes:

Here, just click/tap on the toggle to switch off reminders for this client. The toggle will go grey.

Switch off text reminders for all clients.

Please go to Clients, notifications and marketing - here you can turn off all reminders, edit the time they are sent and add a bolt on to provide more information for your clients.


If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!

Did this answer your question?