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Can I send more than one text reminder?

Can I send another text to clients who haven’t replied or responded to their text reminder?

Phoebe Davis avatar
Written by Phoebe Davis
Updated over 10 months ago

Not yet. Although we’ve tested it and our experience shows that those who didn’t reply the first time are unlikely to reply to a second text. So you’re probably best off giving them a call to confirm and maybe asking them to reply next time :)

Please note, if a client has already been sent their SMS reminder and their booking is then moved, they will not receive a second SMS. However, you can confirm any changes via an additional SMS that can be sent directly from their booking.


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