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Auto-Client Connect Messages

Set up a custom message to automatically go out to lapsed clients or request a review from recent clients

Phoebe Davis avatar
Written by Phoebe Davis
Updated over a week ago

How to set up Automated Marketing.

To set up your automated messages, please head to Clients,Notifications & Marketing and then 'Automated Texts'.

You can choose from the below sms.

  • Rebooking - Maximise your rebooking rate by reminding clients who visited yesterday to rebook if they haven’t got a future appointment already

  • Boost reviews - Boost your online presence by asking clients to leave a review on your Google or Facebook page. Ratings & reviews are the best way to attract new clients.

  • Retain new clients - Make your new clients feel valued by asking them to leave a review and encourage them to book back in for a second visit with you.

  • 7 week prompt - Give clients who haven’t visited for 7 weeks a friendly nudge to book back in. Client retention is key to a successful business so don’t let them slip away.

  • 12 week prompt - Give clients who haven’t visited for 12 weeks a friendly nudge to book back in. Client retention is key to a successful business so don’t let them slip away.

  • 24 week prompt - Give clients who haven’t visited for 24 weeks a friendly nudge to book back in. Client retention is key to a successful business so don’t let them slip away.

  • Birthday sms - Everyone loves a HAPPY BIRTHDAY! Send your dear clients a birthday greeting to show how much you love and value them!

To enable them, click 'here' under the 'disabled' button.

To disable them, click the same button!


How do I edit the messages?

To edit the message just select 'edit message' and then fill the box below. then click 'save message'.

How do I know how much I will be charged?

Slick payment plans include SMS Marketing texts for FREE every single month, please check here to see the number you are allocated for free based on the plan you are on.

If you are using all of your budget of free Marketing Texts each month then don't worry! We have Auto top-up automatically allocated to all salons which will top you up by 100 Texts for £6 plus VAT to keep those important messages going out!

Your customers will love the personal touch of these messages and we can organise it all behind the scenes so you have more time to spend in the salon!!

T&C's

1. For every 1 SMS sent, your text balance will be reduced by 1.

2. If your text balance is too low to send your prompts, you will be automatically topped up in bundles of 500 texts at £35+VAT

3. By enabling any prompt, you are agreeing to these Terms & Conditions


If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!

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