BOOKINGS & CLIENT PROFILES (DAY TO DAY SLICK)
Change dates & views. Create and edit bookings
By Rob and 2 others3 authors48 articles
- How to add client notesAdd client notes to track colours, packages and client details in this free text box on the client profile.
- How to Merge Duplicate Clients.How to remove/delete any duplicates using our merge tool.
- How to edit Client contact detailsMake changes to your clients name or contact details!
- How do I view a client's profile?How can I see client information including phone number, email address, client notes and booking information?
- How to add a client.Add your new or existing customers into Slick and create their client profile.
- How do I delete a client?How to delete a client.
- Create and add Client tags to your clients profile.Create your own tags and add them to client profiles to flag key information about them.
- Loyalty SchemesHow to do loyalty schemes for Clients.
- How to buy credit as a gift over the phoneClient A wants to buy client B a voucher or add credit to their account for an upcoming event or birthday.
- Custom tags: a new way to personalise the client experienceA few handy uses for your custom tags from the Slick team
- Adding pronouns to a client profileHow to add and manage client pronouns in Slick, including how it works for online booking clients.
- Viewing booking history and payments in the client profileHow to view a client's past and future bookings, check payment details, and manage bookings from the new client profile.
- Viewing SMS and email logs in the client profileHow to check SMS and email communication history with a client from the new Messages tab in the client profile.
- Block or unblock a client from online bookingHow to block a client from making online bookings and how to unblock them from the client profile.
- The New Client Profile ExplainedAn overview of the redesigned client profile, including the new layout, tabs, profile pictures, and key information at a glance.
- 'NEW client' calendar icon!What is the icon 'NEW' for on the booking in the calendar?
- Cancelled bookingsAll about cancellations!
- How to delete a bookingHow to delete an appointment from the calendar
- How to confirm a booking!Confirmation of an appointment via the Calendar or a client SMS
- What do the images on the booking modal mean?The images on your booking modal change depending on the status of the booking
- See booking change historyView activity log for appointments
- Mark a client as no-show.Keep a track of when clients don't show up with the 'Mark as no-show' feature.
- How to mark as a 'stylist request'.Set your client's stylist preference for services within a booking.
- No-show and cancellations visibilitySet how you would like no-show/cancellations to appear in the calendar.
- Edit prices in check outFind out how to change the price of something in the bill
- Cancel or delete?Find out whether you should be canceling or deleting a booking and the difference between the two
- How to remove an appointment from a deleted stylist's column.Find out here how to remove an appointment from a deleted column.
- Repeat bookingsSave time when making bookings for regular clients
- How to rebook a client.2 smart ways to rebook depending on your salon process.
- Making changes to existing bookingsChange time, price or add/remove services from a booking that is already in the calendar.
- Make a booking!How to make a booking in the calendar.
- How to add booking and client notesAdd booking notes for notes specific to that day and add client notes for permanent notes on the client profile!
- Print your diaryPrint your calendar for single use view
- Top tips for day to day running Slick!Find out some top tips for how to get the most out of Slick in your salon!
- The Slick calendar explainedWhat can I do from the calendar and what does it all mean!?
- How to have a 'To-do list' on your calendar.How to provide a 'To-do list' you can see on your diary.
- Week View - view a seven day schedule for a single staff memberSee a week of bookings per staff member and switch between staff members
- How to make a multi-service booking across two staff columnsSplit a colour and cut between two stylists
- What do the icons on appointment cards in the calendar meanUnderstanding booking statuses with the calendar icons and modal illustrations
- Hide staff columns when they have time off.Set your calendar to only see the columns of staff who are rostered to be working
- What is the Activity Feed?Find online bookings, client replies to text reminders and other information in your Activity Feed
- Slick iPad / iPhone: zoomingZoom out on Safari to see the full screen
- How to see a full day or make text size bigger in Safari on iMac/MacbookZoom in or out of your calendar to make everything bigger or see more hours in the day
- Wait list columns in salonHow it works, how to enable and disable a waitlist.
- Calendar navigationMove your column or view your KPI Reports, Cash up and Week View from your column
- The Slick booking slide out 🔥Our booking slide out makes it easier than ever to manage bookings
- Add a profile image to a stylist profile!Get your stylist seen with NEW profile images on online booking and the calendar screen.