What does blocking a client do?
Blocking a client prevents them from making bookings through your online booking page. They'll see a generic message about online booking availability — they won't know they've been specifically blocked.
This only affects online booking. You can still book appointments for the client manually from the calendar.
How to block a client
1. Open the client's profile.
2. Click 'Manage' at the top.
3. Select 'Block client from booking'.
4. Confirm the action.
The client's profile will now show that they are blocked.
How to unblock a client
1. Open the client's profile.
2. Click 'Manage' at the top.
3. Select 'Unblock client'.
4. Confirm the action.
The client will be able to book online again straight away.
Good to know
Blocking applies per salon — if you have multiple locations, you'll need to block the client at each one separately.
The client receives a generic message, so it's handled discreetly.
You can still create manual bookings for blocked clients from the calendar.