When to cancel a booking
Cancel a booking if the client has let you know that they are unable to make their appointment.
To mark a booking as cancelled, just click the 'Cancel' button on the booking itself under 'Manage'.
You can then choose to rebook the clients straight away or send them an SMS to rebook themselves back in.
What does the rebook sms look like?
You can edit the text in the field above and then simply click on 'Send text' to get the client booked back in!
When to delete a booking
You should only delete an appointment if you have made a mistake and want to recreate the booking from scratch.
To delete a booking, just select 'Delete' from 'Manage' here.
Then confirm you'd like to delete the booking!
Any deleted bookings will appear in your deleted booking log in Reports! Find out more here.