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Masterclass Help Articles.

Secrets of Business Growth from our Head of Education, Masterclass Fairy God Mother Pia ✨

Pia Jackson avatar
Written by Pia Jackson
Updated over a week ago

As a follow up from our Masterclass, please find below all the help articles and guides!

KPI REPORTS

This is your 'Key Performance Indicator' Report and will show you your salon Occupancy, Rebooking % and Client Visit Frequency broken down by staff member.

NO SHOWS

  • Update your cancellation policy.

  • Make sure you mark all no shows AND cancellations as a no show.

  • Setup booking deposits for online bookings plus in-salon bookings and communicate to your clients.

MARKETING

  • Keep clients updated on any changes, keep them involved in your business, boost that all important client experience and keep that diary full.

ONLINE BOOKING

Give your clients the opportunity to book into your salon (even if it's just for a few select services) and boost your sales! Don't forget to take a deposit to protect yourself against no shows!

ONLINE PRESENCE

Make sure your online presence it top notch to make it easy for existing clients to book and attract new clients organically.

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