Every Slick subscription plan comes with free, unlimited SMS reminders for all appointments.
Check out Ty talking about what the bolt on is and how to enable it here!
Many businesses want to send additional information such as cancellation policies or other important information. This is super important around key times of the year such as Christmas or with key events in salon eg, moving location.
What could I send?
🚨Cancellation policy: send a recap of your policy or link to your website
🚗 Pre-visit information: instructions to clients on parking, patch test info, drinks menu and more
🎁 Upsell: use the Bolt On to tell people about new Gift Sets or retail ranges
👀Consultation Forms: send them their Consultation form to fill in advance
💰 Offers: reminder of retail or promotional offers you have available
How do I set these up?
Head to Clients, Notifications and Marketing - Notifications.
Scroll down to the reminder Bolt on section and slide the toggle ON, on the right hand side.
Then select from the 4 options below which bolt on you want to send and click 'edit text' to customise your text.
You can see the text that will be sent from the right hand side and check when this SMS will be sent, alongside the standard reminder you see at the top here!
To turn off the bolt on, simply slide the toggle to OFF. This can help to optimise your text credit usage by stopping some SMS that may no longer be necessary.
How are these charged?
The SMS Bolt On are charged per text message sent and these are deducted from your SMS Marketing Credit balance.
You can see how may credits each Bolt On will use. This will be determined by the length of your message and the number of characters. The fewer words you use, the less messages it will take.
If you use up your SMS Credit balance then you account will be auto topped up to ensure you have sufficient credits to keep sending the Bolt On to your clients. Depending on the number of Credits required, your account will be topped up with 500 credit bundles at £30 plus VAT.
This information is on the (i) tooltip as you see below on Slick. These purchases are non-refundable.
Please note, you can set a spending limit to control how much is spent on acquiring extra text credits. This can be as low as £18 per month plus VAT, just contact our team to learn more!