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How to make changes to your Stripe account

Make changes to your Stripe account including change payout, bank and remove your Stripe account.

Written by Phoebe Davis

Changing Stripe payout and bank details

Log in to Stripe Express

  • Go to https://connect.stripe.com/express_login or from Online booking, e vouchers and payments - Staff: Online Services, Stripe Accounts & Tips. Click 'Stripe login' next to your name.

  • Enter your email and log in.

Check your payout schedule

  • Check your upcoming payout date on this dashboard.

  • If you want to change this then select 'Update'.

Edit Payout Schedule

  • Choose how often you want to be paid (daily, weekly, or monthly) and select the day of the week/month.

  • Save your changes.

Edit the bank Stripe will pay you into

  • Under 'Destination' select 'Edit' and change your bank details.

Changing Stripe Login Details

  • Go to https://connect.stripe.com/express_login or from Online booking, eVouchers and Payments - Staff & Services Bookable Online. Click 'Stripe login' next to your name.

  • Once logged in to Stripe, head to to SettingsProfile and update your phone number directly.
    Ensure the remaining personal details are correct.

Further information regarding changing your email/number on file can be found in Stripe Support articles;
https://support.stripe.com/express/questions/how-can-i-update-my-personal-information


When does it take effect?

Your new payout schedule starts right away, but your bank might still take a day or two to process payouts.

Please follow the instructions from Stripe's customer support here to find out how to update existing bank details.


Selling your salon

To entirely remove the Stripe account please send us a message via the Live Chat and our technical team will remove entirely the link between your Slick salon and Stripe accounts.

Find out more information on what you need to do to transfer Slick if you're selling your business here.


Making changes from Sole trader to Company or via versa on Stripe.

You can head to your Settings in Stripe and change your Business Type


If it doesn't allow you to amend this - you can reach out. to Stripe support below;
https://support.stripe.com/questions/contact-stripe-support?locale=en-GB

Should they fail to amend this for you, you may seek to re-attempt setup.
To entirely remove the Stripe account please send us a message via the Live Chat and our technical team will remove entirely the link between your Slick salon and Stripe accounts.

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