A restricted Stripe account will prevent the processing of payments to your Stripe account and from your Stripe account into your linked bank account.
Don't worry, this can easily be rectified in the few simple steps you see here. The restriction is due to missing documentation required to authenticate your account.
1. Please login to your Stripe Account from the menu, Online Booking, eVouchers & Payments.
2. When on the dashboard, hover over the Restricted icon and you will see what Stripe requires to unblock the account.
Note: Sometimes, the dashboard can take up-to 24 hours to update. Please also be sure to check your email inbox for any correspondence from Stripe.
3. Upload the required documents to enable payments and payouts. 💜
4. If you get stuck, please ask Stripe for support on what information is required.
Open the link above and click here to speak to the team!
