To switch on no-show protection, head to Menu - Online Bookings & Payments:

Toggle on your no-show protection and create a Stripe account, if you don't already have on.

Your clients will be asked to submit their card details when booking in online and you will be able to charge them a no-show fee (as per your cancellation policy) if they fail show up to their booking or cancel ahead of your cancellation period.

Charging a no-show fee

In the event that your client needs to be charged a no-show fee, click on the client's booking top open the modal and click 'No-Show':

Enter the no-show fee amount and click 'Charge':

Alternatively, if you do not wish to charge your client, simply choose 'No Charge'

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