Our regular exciting releases not only bring you the latest features but also ensure that the system continues to offer the slickest experience.
March 2024 - We've changed how we communicate our Version updates. Check out our change log here for the recent AND upcoming changes. đ
October 2023 (ID: E7a7a1870)
NEW FEATURES
Online booking settings - Customise your online booking to your hearts content - change the colour scheme, control what slots are shown or extend the availability window out to cover the festive period - it can all be done here.
Time off report - You can toggle the time used between days or hours depending on what works best for your business
IMPROVEMENTS
Cashup - When refunding bills, we now show what amount has been refunded to the client vs what has been returned on to their profile for use in the future
Cashup - Your daily float will carry over between days (for our Slick OG's - yes this is back!)
SMS after move appointment - when moving an appointment and clicking âconfirm changeâ it will now prepopulate the sms text box with the details.
PLUS LOADS of layout, loading, behaviour and styling improvements across cashup, time off and settings!
As always, we have squashed a few pesky bugs and bundled those fixes in with this release đ„ł
September 2023 (ID: f74dfe51c)
A release for general bug fixing, stability and speed improvements. (Also we changed the time off stripes to a much sleeker gradient - thank you all for your feedback on that!)
August 2023 (ID: 31e198422)
NEW FEATURES
Time off categories - Create your own categories of time off, set allowances for staff members, choose their colour in the calendar and whether it should count as working hours. Additional recurrences of every 3 and every 4 weeks.
Online booking settings - New look and feel, updated branding settings - more to come here so watch this space.
Plus loads of design, layout and usability improvements, bug fixes and performance upgrades
July 2023 (ID: 8ade895)
NEW FEATURES
Self employed Stripe accounts - You can set up individual Stripe accounts for your self-employed stylists, and all payments taken using SlickPay will be transferred to their accounts directly!
Custom bolt-on reminders - Need to let people know where to park? Remind them of your cancellation policy or whatever you can think of? You can add a customised messaged that is sent out with appointment reminders
Plus some sexy new layouts and designs added throughout Slick!
May 2023 (ID: d276346)
General usability improvements, bug fixes and some all round tweaks and polishing!
April 2023 (ID: e3524722)
NEW FEATURES
âTime zones - Clients can now book from a different time zone, in time for holiday season
Reports - Job titles containing the following will be excluded from the occupancy calculation -Receptionist, Apprentice, Graduate, Assistant, Front of house, Reception.
March 2023 (ID: 4c7164f)
NEW FEATURES
Payments - we have added the salon VAT number to email receipts
Payments - sell voucher via Slick card machine
IMPROVEMENTS
Checkout - Usability improvements when adding a deposit
Payments - Can now add credit on account via Slick POS
Cashup - change to payout report now shows card in-store payments broken down by deposit or charges or voucher sales. makes it easier for accountants to see which part of stripe payout is from deposits vs actual payments.
Cashup - Payout reports now shows amount paid or refunded for each transaction in the dropdown. Helpful for reconciliation
SMS reminders - Text changed from âat *salon name*â to âwith *salon name*â
February 2023 (ID: 8eb0f06)
NEW FEATURES
Cashup - New payout report, showing what will be included in your next Stripe payout (inc and ex fees) and when it is due to be paid to them. From tomorrow all salons will be on 2 day payouts.
IMPROVEMENTS
Checkout - We have added copy to the product search bar in checkout reminding you to make sure that products you want to sell at checkout are under the category 'retail'
Client profile - Usability improvements and all round tidy up for booking history!
Client profile - Copy change from âbooked in-salonâ to âBooked via phone or in personâ, and âonline bookingâ to âbooked onlineâ
Checkout - New icon for charge card in file for payment type selection modal
Calendar cards - Layout improvements for clients with long names and tags
Pincodes - New lock screen carousel!
Reports - When changing tab, you do not need to reselect the date - we will remember!
Plus a ton of bugs squashed and and all round performance improvements made!
January 2023 (ID: 9aa5550)
NEW FEATURES
Payments - The SlickPay card reader is now live, take payments in store and save time at the end of the day through seamless integration with your Slick account. Learn more here
Payments - New status screens showing order status, setup instructions, Stripe account status and reader status
Client tags - You can now enable a 1 month free trial to try before you buy!
IMPROVEMENTS
Pincodes - When you load the calendar, we will automatically focus the calendar on your column
Stock - Latest LâOreal file uploaded to our database with more client friendly product names, new brand files added: K18, Innoluxe, Neal & Wolfe, Nine Yards, Everygreen
Billing improvements - To comply with recently updated regulations, we now support two-factor authentication when entering card details to allow for automatic monthly billing. We have also updated the interface for when adding card details.
Calendar - Improved layout when the column is wider, showing more of client names
Online booking- Wording changes when rescheduling an appointment to say alternatively they can call the salon if they want to reschedule
Plus loads of bug fixes, visual improvements, performance upgrades and general quality of life improvements
December 2022 (ID: 734f3fa)
IMPROVEMENTS
Online booking - A help article explaining how to generate a QR code has been added to online booking settings page
Cash up - Renamed âPrint to PDFâ button to âPrint/ Save as PDFâ and âExport transaction logâ to âDownload full reportâ
Settings - Updated the table on the billing page
BUG FIXES
Client profile - Fixed issue where some users were having issues with scrolling
Plus improvements to the booking modal in the calendar!
November 2022 (ID: Ee4242b)
A few more bug fixes and general improvements before the xmas rush!
November 2022 (ID: 89bce26)
NEW FEATURES
Stock - âhalf tubes of colourâ is here!! You can now manually add a product or use a product with 2 decimal places for quantities, ie weâve used 1.5 of this product, or when adding stock for the first time, we have 5.25 of this product in stock.
IMPROVEMENTS
Digital Appointment Cards - We will no longer send a confirmation SMS for a booking if you have sent a deposit request text. This stops your clients getting a request for a deposit shortly followed by a 'confirmed' text, meaning they are more likely to pay the deposit.
Client profile - We have giving it a little upgrade to make it look slicker and easier to navigate
As always we took care of some minor bugs too
November 2022 (ID: F49a188)
NEW FEATURES
đ„ Custom tags đ„ - Create your own client tags - better identify clients, remember their preferences and keep your in-salon experience tip top by adding your own tags to your client's profile. For some tips and tricks on how to use them look here
We also snuck in some improvements to the client profile, bug fixes and performance improvements!
November 2022 (ID: 7066323)
We took care of a couple of bugs and deployed a few improvements to make things run even more smoothly
October 2022 (ID: 70b5c92)
NEW FEATURES
Manually use stock item - You can now manually mark products as used. Just head to Stock Management and hit the "Use product" button, search for the product you have used and enter the quantity used.
IMPROVEMENTS
We have added a link to our feature roadmap in the menu so you can keep up to date with what we are working on!
Week view search bar- You can now search for the name of the stylist who's calendar you would like to see in week view.
Checkout search bar- You can now search for the name of the stylist in edit checkout too!
Scrolling behaviour of booking modal- improved this to make it easier to scroll on multi-service bookings. Also ensures the modal and booking underneath canât be dragged around the screen on mobile/touchscreen.
Online booking- We have changed some wording on online booking - now it says "View all staff availability" so your customers are clear they are seeing everyones availability, rather than just the person they selected initially
To our international salons đ - we have made it easier for you to add clients mobile numbers!
Plus loads of bug fixes and stuff that makes Slick work more smoothly!
October 2022 (ID:54882ca)
NEW FEATURES
Navigation - User name & salon name now appear in the header bar to show which user is logged in when using pin codes
Marketing- Booking source âSMS marketingâ - Bookings report now shows the number of clients who booked via the booking link in your blast SMS campaigns
Calendar sync - Allows a stylist to have read only access of their own bookings & client/booking notes by syncing with their Apple/Google cal. This can be setup from the Stylist profile in Staff access & columns
Coming soon - In store payments and staff targets where staff members will be able to see their own figures and managers can set and track targets per staff member.
IMPROVEMENTS
Reports - Revenue and Payments reports now hide any stylists who have ÂŁ0 revenue, making it clearer and easier to read
Stock management - no risk of errors when deleting a product. There is now a âare you sure you want to deleteâ popup, rather than just deleting it
Dark mode đ - a bunch of improvements in online settings and client profile for those customers using our favourite mode
BUG FIXES
Issue where user was seeing a blank white screen
Week view - only displaying calendar from the afternoon. Has now been fixed so behaves the same as day view
A few rare cases of sms not sending when clients had replied STOP (regardless of their preferences in Slick). We now surface that the client has opted out in client profile and when trying to send sms
Plus loads of other general quality of life improvements!
September 2022 (ID:c8a670f)
Small update to increase the loading speed of reports!
August 2022 (ID:Be01991)
NEW FEATURES
Pincodes - You can now set up pincode access to your salon, lock your screen and identify who made bookings!
Settings - New staff management section has consolidated Staff Login, Staff & Column Management and Calendar Sync sections into a new section called Staff access & column setup.
IMPROVEMENTS
Auto marketing - Links to help articles showing you how to find your Google and Facebook review links are provided in the review message section
Appointment modal - Scroll bar added to change history for when there are multiple changes
Appointment modal - Client tags moved to end of the client name to mean they are now visible when the appointment is less than 1 hour
Menu - Your payment plan is now visible at the top of the menu (next to version ID), clicking on this will navigate to the billing page
Dark mode - Colour change to âClick here to download invoice PDFâ in account billing to mean it is easier to read in dark mode
BUG FIXES
Appointment modal - Fixed bug where some zoom levels/screen sizes (and appointment modal being at its largest) meant that the entire modal was not visible, we have now added a scroll bar to ensure action buttons are always visible.
Settings - User is prevented from having one column only that is a waitlist. Previously the user could create 2 columns - 1 normal and 1 waitlist and then delete the normal leaving them with one waitlist column which caused issues with online booking
July 2022 (ID: A6de389)
BUG FIXES
Fixed bugs involving receptionist logins being able to view information and being unable to save changes in client profile
June 2022 (ID: 6b51c2d)
IMPROVEMENTS
When editing the pricing or timing of a specific appointment, this custom pricing will remain if this appointment is moved into the column of a stylist with different pricing (previously this would default to the new columns pricing).
Dark mode improvements! All screens now have a dark mode theme.
BUG FIXES
Fixed various bugs relating to which phone numbers are considered valid
June 2022 (ID:6b51c2d)
NEW FEATURES
You can now edit your Auto Client Connect text messages from the marketing page. We have also improved the layout and design of this page to make it easier!
We now support international phone numbers for texts, deposit requests and reminders. To indicate a non-UK number, select from the dropdown in the client profile
IMPROVEMENTS
In sent auto messages, clients are sorted by those with the most visits at the top
Some layout changes to the Online booking setting page. We have moved your online booking toggle and URL to the top of the page. No-show protection wonât be visible if deposits are enabled
Copy changes to say vouchers/deposits âredeemedâ rather than âusedâ
Client profile was showing as no future appointment while client list was showing as having a future appointment. This was because the client list was including future appointments with a waitlist (which isnât guaranteed), this has been updated so waitlist appointments are not included and client profile and client list match.
Various bug fixes and quality of life improvements!
June 2022 (ID: Ef5b2d6)
NEW FEATURES
Prompt clients to rebook with new automated text sent the day after their visit if they do not already have a future appointment.
Set up your Texts to top up automatically when your balance is insufficient
Keep track of your text message balance with new âtexts remainingâ counter in calendar header bar
Text your clients quicker when on the calendar screen with the new âSend Textsâ shortcut button
Top up your texts from the calendar page with the new âbuy more textsâ button
Client tags, Booking notes and client notes can be viewed in checkout
You can now view the totals of your outstanding deposits and search for specific clients with the introduction of totals and a new search bar at the top of the client deposits page
IMPROVEMENTS
Click anywhere outside to close appointment
Cancelled appointments can now be set to disappear from the calendar - using the same switch in calendar settings to âhide no-shows from viewâ
Client tags can be seen on the outside of appointment cards
Booking notes will now be sent when calendar is synced with read-only iCal
âVoidâ button in cashup has been renamed to âRefund/Editâ
We have renamed âCard via Slickâ to âSlickPay via Stripeâ
Sent messages are now grouped by month, and then by message type
Deposit requests are included and available to view in 1-to-1 sent messages
Design changes when sending a text from an appointment in the calendar
When adding stock manually, you can now add the brand, sub-brand and barcode
October 2021 (ID: b0681e1)
âNEW FEATURES:
Self-employed daily cash up: separate daily takings by staff member and employment type
Track cancellations in client profile to see naughty clients that should pay a deposit next time
Merge all button: keep on track of duplicate clients and keep your database tidy
New cancellation list: see number of no shows and cancellations in marketing screen to allow you to message cancelled clients
BUG FIXES:
Patch tests can be toggled by category in settings
Deleted services do not show in Service Price List
All replies to messages via Activity Feed now send even if spam limit is exceeded
Appointment Start Time Brought Forward 1 Hour When Rebooking After Daylight Saving Ends
Use Voucher at checkout: now can use decimal amount
Waitlist columns hidden when 'hide non-working staff' is switched on
Date Picker cut off For 8, 9 & 10 Week on Chrome
Sept 2021 (ID: 62066cb)
âNEW FEATURES:
âAuto Client Connectâ tab in Clients & Marketing: displays options for auto marketing messages, shows which ones are on/off and what the messages say
Sent Messages in Marketing: combines both manual sent messages and auto sent messages, with a tab for each
BUG FIXES:
Using the reschedule button in week view now changes the date and time as expected
Using the re-book feature before checkout now allows you to update the date and time as expected
Clicking on âmark as readâ in activity feed no longer opens a compose SMS box
Dark Mode: voucher value can now be seen
Q3 2021 (ID: C3e36e3)
NEW FEATURES:
â
Record Cancellations - Mark appointments as cancelled and rebook for next time / send rebook SMS inviting client to rebook
Track Cancellations - Appointments table in Staff KPI now shows number of appointments cancelled, value of cancelled, and value of no-show/cancelled combined
Rebook before checkout - You can now rebook before checkout, which means their next appointment will be shown on their email receipt
View/print service price list - A new menu item showing a nice clear table of service prices by role & stylist
Icon on bookings for âdeposit requestedâ - When a deposit request is sent, you will now see DR on the booking so easy to spot who has / hasnât been sent a request. This will turn into a 'ÂŁ' when a deposit is received
Patch test info on modal - For appointments booked online, we now display on the booking if a patch test has been booked and what date/time for
IMPROVEMENTS:
Request deposit - Now defaults to 50% upfront, with option of custom amount underneath
Checkout multiple retail products - Previously a dropdown box, you can now enter any amount you like at checkout
Merge duplicate clients - New bucket in Clients & Marketing showing how many duplicate clients you have and navigation to merge duplicates screen.
Print stock list - Total cost and retail value now added at the top of the print out
Edit booking confirm changes - When editing a booking, if you press X to close, previously it would save your changes automatically - now it asks you to confirm
BUG FIXES:
Cashup double void
Cashup date range card figures wrong
Accidental bulk delete clients
No results when filtering clients in marketing
Re-book before checkout now shows current bookings
Q3 2021 (ID: Be1cf1b)
New Features:
Additional Deposit Request SMS: If a deposit has been requested more than 24 hours ago and it hasn't been paid for an appointment in 2 days time, the client will automatically be send another SMS at 7pm saying:
ââHi [Client Name] this is a reminder from [Salon Name] to please pay your deposit of ÂŁ50.00 for your appointment on Mon 02 Aug using the link below. Failure to pay may result in your appointment being cancelled.
â[payment link]âLimit online bookings: You can now limit how far in advance clients can book online. Head to Menu - Online Bookings & Payments- Edit Online Settings to submit your preferences
Improvements:
Activity Feed notifications now loading
Error message at checkout fixed
Q3 2021 (ID: f2defae)
New Features:
Delete Voucher: You can now delete vouchers from 'Gift Vouchers'
Reports: Report for revenue by service and report for booking value by service
Tags: Client tags can not be seen in 'Clients & Marketing'
Improvements:
Export transaction log from cashup button - fixed
'Arrived' bookings can now be moved
Dark mode: client name now visible
Time off window no longer covered by chat bubble
Layout improvements for Samsung Galaxy users
Patch tests: tests booked online will now take up 15 mins and will be the full width of the column
'Settings' has now changed to 'Settings & Billing' in the main menu
Commission amounts for retail and no-shows can be entered with no revenue
Q3 2021 (ID: 08b2bbd)
New version update - next time we send an update, you will see an 'update button' instead of having to close Slick and reopen đ„ł
Request deposits for repeat bookings
Reports: Future revenue tab
Cash Up: 'Voucher Sold' tab showing all vouchers sold to date
Online Patch Tests: can now be moved to a different column or time
Q2 2021 (ID: 8db14da)
In-salon vouchers! (Selling & Redeeming)
Monthly Dashboard Chart
Print Reports to PDF: Staff KPI, Revenue & Retail tabs can now be printed to PDF. This will put all tables on 1 PDF
Q2 2021 (ID: 2911e2e)
Marketing: number of clients in each bucket now visible
Marketing: New bucket for patch tests
Marketing: Columns for patch test date, birthdays and email addresses
Marketing: New 'Manage Clients' and 'Find and Merge Duplicates' buttons
Patch Test: Patch test information on calendar cards
Missing Data: 'No Mobile', 'No Birthday' and 'No Patch Test/Patch Test Expired' prompts. Click to edit profile
Checkout: Release deposits from future bookings
Cash Up: Export transaction log as a csv
Retail Purchase History: Product purchase history now visible in client's profile
Q2 2021 (ID: a92339d)
Bookings: Print appointments & notes. 'Print Diary' button introduced
Booking modal: ÂŁ sign will now show on booking if a deposit has been received
Stock: Categories now available (eg, retail, colour, backwash)
Stock: Add products manually, which do not have barcodes, from stock management page
Self Employed: Identify which clients are employed or self employed and filter your reports accordingly
Education: Access our education and training pages directly from your menu
Q1 2021 (ID: a5bd658)
Online booking: Clients can cancel/reschedule their bookings online
Online booking: Confirmation emails will replace online booking confirmation SMS
Online booking: Descriptions can be added to your online services
Reporting: Petty cash totals showing over date range
Reporting: Petty cash log
Client Profile: Merge duplicate profiles
Client Profile: add credit to account
Q4 2020 (ID: 8bc7878)
Clients: Remote deposit request with Stripe
Clients:SMS booking confirmation
Stock management: order reconciliation
Clients: JotForm consultation / client information form
Q3 2020 (ID: 56354d6)
Stock management: V2 upgrade
Stock management: reporting (value / volume)
Stock management: ordering
Stock management: price increase / change
Stock management: LâOreal Partner shop integration for stock ordering
Clients: 2-way texting from activity feed
Clients: Future Appointments included on receipt
Q2 2020 (ID: 1c8164d)
Online booking: no-show protection with Stripe
Online booking: deposits with Stripe
Online payment: reporting / cash up integration with Stripe
Reporting: upgraded checkout with mobile (Apple and Android) functionality
Calendar: new UI, layout and speed improvements.
Q1 2020 (ID: bab9f94)
Clients: Automated client retention marketing (6,12 and 24 weeks)
Clients: Automated client birthday marketing
Clients: Automated existing client review marketing
Clients: Automated new client review marketing
Clients: Automated marketing campaign calculator
Q4 2019 (ID: c103372)
Clients: 2-way marketing communications module
Clients: GDPR opt out
Clients: Marketing campaign calculator (return on spend, bookings generated etc)
Q3 2019 (ID: 2d3d948)
Calendar: iPad / Android version
Calendar: Booking history log
Calendar: Repeat booking management
Calendar: V2 optimisations to increase loading speed
Calendar: New booking V2: updates to booking flow.
Clients: Rebook from checkout upgrade
Q2 2019 (ID: c87c196)
Reporting: V2- Salon dashboard
Reporting: V2- Staff KPI
Reporting: V2- Revenue
Reporting: V2- Payments
Reporting: V2-Staff hours
Reporting: V2- Retail
Reporting: V2-Bookings
Clients: Client deposits (off-line)
Clients: No-show management & reporting
Clients: Tags.