You can take a deposit in-store in two ways:
Via the client's profile
Via the client's booking
Adding credit to a client's profile allows you to take a pre-payment without the client needing a current/future booking
Search for the client whose profile you would like to add a deposit to then open their profile.
At the top of the profile, click on 'Add credit on account':
Enter the amount the client is paying and confirm the payment method before clicking 'Add credit':
This credit amount will now be available for the client to use at checkout.
You can add a deposit to a client's booking by clicking 'Take Deposit' once you have selected the client's services:
Confirm the deposit amount (£ or %) and confirm the payment method before clicking 'save deposit':
Cancelled Bookings & No-Shows
If your client doesn't turn up for their booking, click on their booking then 'No Show':
You can then choose to 'Keep the deposit as a no-show fee':
If your client tells you they are unable to make their booking, you can choose what you do with their deposit:
If the client has not given enough notice, you can 'Keep the deposit'
You can 'Hold the deposit' for the client to use at a future date
Or you can 'Refund the deposit'
To do this, click on the client's booking then 'Delete' then 'Yes:
You can then choose what you want to do with the deposit:
You can also refund a deposit by going to Menu- Client Deposits - View Details: