Noticed that you have 2 client profiles for the same client?
1 - Go to Clients, notifications and marketing.
2 - Scroll down to Duplicate clients. Click 'Merge duplicates'
3 - On the next page, click 'Merge all'
FAQS
Q: Will notes be merged?
A: Yes. Slick will automatically merge any notes from any of the profiles back to the master profile.
Q: There are 2 clients the same but they are not listed here, why?
A: Unless they share the exact mobile number then we will not merge them.For instance:
Emma - 077091234568 and Emma J- 077091234568 = EXACT
Emma - 077091234567 and Emma J- 077091234568 = NOT EXACTQ: Can i un-merge profiles?
A: Yes. Please contact Slick via Live Chat if you wish to un-merge a profile.