This article guides you through how to take tips via cash, a non-Slick card reader or bank transfer. To see how to take Tips using Slickpay, read this article here http://help.getslick.com/en/articles/9801026-how-to-take-tips-with-slickpay.
Adding a Tip at checkout
To take a tip, go to checkout and click the purple button that says "Add Tip"
Then enter the tip in the "Amount" box.
Whichever payment method you choose for your client at checkout on the below screen, when you add the tip, it will automatically be added to the total charge on that payment method.
For example, if you were to take a £10 tip on a £30 cash service, the cash column at the bottom of the checkout page will indicate a £40 total cash charge.
You can still manually edit how much money the client is paying via what method in the bottom bar at checkout
In cash up, the total value of the appointment (including the tip) will go in the top table for the relevant payment method, and the tips are separated out in the tips column.
How are Tips split between staff in cash up?
For appointments with multiple services and multiple staff members, the tips will appear in cash up as split equally between staff, regardless of any difference in duration or price of each service the staff member did.
Any staff member who performed a service with the client will receive an equal share of the tips, irrespective of the service.
So even if they completed a £0 service, they will receive an equal share, because the client may have already paid or received a discount for that service, but the staff member still performed it.
Any staff member who just sold the client a retail product but did not perform a service will not receive any share of the tips.
Example
In this example, Irisha and Jenny both get £5 each of the £10 tip, although Irisha had a 100% discount on her service, and Josh gets £0 of the tip because he only sold a retail product and didn't do a service.
If you filtered by Irisha in cash up, her cash up would look like this:
