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All About Cash Up

Your guide to cash up/end of day (Void transactions, Petty Cash, Deposits, Tips, Vouchers)

Phoebe Davis avatar
Written by Phoebe Davis
Updated over a week ago


Note: If you would like to limit a staff member's access to Cash Up, you can do this in a few clicks. Here is how you can set this up:


Daily cash up page

Cash up can be used to reconcile all transactions as part of your end of day reporting.


Edit Date Range

To see transactions over a particular date range, click on 'Date Range' then either enter a start and end date or choose a range from the drop down box when you click 'This Week'.

You can also select to view for All staff, or specific staff members, when you click 'All staff".


Total Payments table

This shows you your total takings split by payment method. Values per payment method include revenue (client bills), deposits, vouchers, refunds and tips.

This table includes revenue, but also shows you deposits and vouchers sold, which is not the same as revenue as they are liabilities to your business until they have been redeemed at checkout by the client.

'Total Card machine (non-Slick)' allows you to manually enter your total takings by card machine that weren't taken via our card reader.


Tips

The tips row shows you all tips taken, which could've been taken via cash, card on-file, card in-store or other.


Deposits

Deposits will be displayed in three places.

  1. Included in 'Total Payments table'

  2. In 'Deposits taken' table

  3. In 'Deposits Log' - this will offer information on the clients that have paid deposits and redeemed deposits that day. You can find the deposits log at the bottom of cash up to the right of client bills

Deposits taken table

This table shows you all deposits sold by payment method. We show you the net client amount which is the amount you have left after refunds.

Note that this table shows you the value of deposits at the point at which you sold them with, therefore this is not your deposit revenue (since deposits are a business liability until they are redeemed, since they could for example have to be refunded)


Vouchers

Vouchers will be displayed in three places.

  1. Included in 'Total Payments table'

  2. In 'Vouchers sold' table

  3. In 'Vouchers Log' - this will offer information on the clients that have paid for vouchers and who they purchased them for. You can find the vouchers sold log at the bottom of cash up to the right of your petty cash log.

Vouchers sold table

This table shows you all vouchers sold by payment method. We show you the net value which is the amount you have left after refunds.

Note that this table shows you the value of vouchers at the point at which you sold them with, therefore this is not your deposit revenue (since vouchers are a business liability until they are redeemed, since they could for example have to be refunded)


Cashing up table

  • Cash in till (Start of Day): The cash in your till at the beginning of the day, carried over from the previous evening.

  • Cash payments: your 'total cash' value from the Total payments table

  • Petty Cash Out: record any petty cash taken out, add a note per entry.

  • Cash Taken to Bank: record any cash taken out which is not petty cash.

  • Expected Cash in Till (End of Day): what Slick expects you to have in your till, as per the information entered at Checkout and in petty cash/taken to bank.

  • Actual Cash in Till (End of Day): Once you have counted the money left in your till, enter that amount here.

  • Difference: The difference between Expected Cash and Actual Cash. This will highlight any discrepancies.

To record petty cash, enter the amount you have spent in the 'Petty Cash Out' box and then a note in the 'Note' box. Make sure you then press SAVE on the bottom left of the Cash-up page!

This information will then populate the 'Petty Cash Log':


See your revenue in cash up

Head to 'Client Bills' at the bottom of cash up and view the number that is titled 'Revenue'

This revenue number includes deposits and vouchers redeemed (which are revenue) and excludes deposits and vouchers sold and not redeemed yet during that date range (since these are still liabilities until redeemed). This is the only number in cash up you should refer to, to see your REVENUE.


Refund/edit checked out bills

If a transaction has been put through incorrectly, head to 'Client Bills' then scroll down to find the client's transaction.

Select whether you'd like to refund the payment or edit the bill.

Refund the payment - This will simply void the transaction, it will not process a refund. To process a refund if you use a SlickPay reader, select edit the bill.

Edit the bill - For SlickPay users, select 'edit the bill' to edit the checked out amount and re-take payment via Card in-store.

Note that the client needs to be present to re-checkout via card in-store

Select edit bill, and then select 'Yes, client is present' if the client is present to proceed.

If you have refunded and re-checked out a bill, the original transaction will show as voided (red) in client bills and the new transaction will show as any other checked out bill.

Where the previous bill in red states 'refunded' it means that this will not contribute to the reports and the client bill is void.


View Receipts

To see a client's receipt, go to 'Client Bills' and then click 'View Receipt' next to the relevant client. You can also view this from the client profile under the relevant booking!


Download/Print Transactions

To download your transactions into a spreadsheet, click 'Download Full report'. This will trigger a spreadsheet to be downloaded, as you see here.

To print your Cash up Page, click 'Print / Save as PDF'. This will trigger a preview PDF that you can download/save and then print from your downloads folder.

Note - This will print your cash up page AND the client bills section.

To edit the printing and ensure you print only the cash up and NOT the client bills, please edit the 'Pages' section you see on the print pop up window. This will allow you to select 'custom' and then only print pages 1-2.


If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!

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