Watch the first five minutes of our launch video below for information on tips!!
SlickTips FAQs
Does this comply with UK tipping laws
Yes, Since tips will go directly from your clients to your employees without hitting your business account, you won’t need to worry about the UK’s tipping laws (The Employment (Allocation of Tips) Act 2023,) – you’ll be 100% compliant.
Does this cost extra?
No- this is included in your standard package. Unlike third party tipping platforms such as TipJar or EasyTip, Slick doesn’t charge an extra monthly fee which means you can save up to £600 a year!
Where can staff see a report of their tips?
You will see tips split out in the payout report in Cash Up.
When are tips paid out?
Tips are paid out next business day as per all other payments.
What happens when a tip is split between staff?
Tips are split equally between the staff members on the bill.
E.g if Abbie and Mike do a colour and a cut and get a £10 tip, Abbie will receive £5 and Mike will receive £5.
What if a retail product is added at check out?
Tips are only split between stylists who perform a service - if someone ONLY sells a retail product, they will NOT receive any portion of the tip.
How does this work for Chair Renters/Self employed staff?
Make sure your staff are set up with their own Stripe accounts! This will route any payments made via SlickPay to their own bank account. Find out how to do that here.
SlickPay split payments allows all self employed staff to be paid directly into their accounts with no fuss. It doesn't matter if it's deposits, tips, charging their card remotely at check out or through the SlickPay card reader... This all goes direct to the stylist.
How does this work for Employed staff?
Employed staff members tips will be paid into the associated account for that column. If there is no Stripe account set up for this staff member, the tips will go direct into the salon account.
Please note, at present, if you set up a staff Stripe account then ALL payments (tips, retail and services) checked out in this column will be paid direct to the self employed person.
How to set employed vs self employed?
This can be done from the Staff and business settings - Staff profiles and logins. Select the staff name and then amend their employment type and save!
What about refunding a Slick tip?
If a tip was added via the reader, this will be refunded when you refund the transaction. You can refund a client their SlickPay transaction and tip from menu - Daily cash up - 'refund/edit' from the section client bills.