Find out how to edit a transaction once you have processed it through your SlickPay card reader.
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If you have a SlickPay transaction that you need to make changes to please follow the steps below.
Please note - to make changes to any part of SlickPay card reader transaction, you will need to refund the whole amount.
Go to Menu - cash up - client bills. Find the client bill you wish to make changes to.
click on 'Edit/refund' and you will see the below prompt.
If you select 'Refund the payment' then the refund will be processed to the client.
Please note - If a tip was added via the reader, this will also be refunded to the client!
If you select 'Edit the bill' you will then see this prompt.
This is to ensure that if you are looking to amend the bill, you have the client present to re-process this charge.
If you select 'Yes, client is present' then you will be taken to the check out page to amend the bill and then take the payment again.
If you select 'No, client is not present' then you will be shown this window.
If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!