How to track sold vouchers on Slick!
Please note, vouchers will only show in this list if they have been sold via the 'Sell Voucher' button or online via your booking link. Payments for vouchers are recorded at the time of sale, ensuring the amounts appear immediately in your system.
You can tell a voucher has been used from menu - gift voucher tracking.
It will show this symbol under status.
You can see the 'vouchers redeemed' on the Payments report if you want to view a single day or the vouchers redeemed over a time period. Note that payments are processed when vouchers are sold, but revenue is recognised only when vouchers are redeemed.
To access this report just go to Menu > Reports and Payments.
Voucher sales and redeemed can also be reviewed from the cash up. For voucher payments processed through Stripe, payouts follow the salon's regular payout schedule, typically next day. Log in to your Stripe dashboard from online booking, e vouchers and payments to check your schedule.
To see Vouchers sold scroll down to the table 'vouchers sold' at the bottom.
When a voucher is sold, it will also show on the voucher section on the left side of the cash up.
When redeemed, a voucher becomes revenue in the 'total takings' section of how it was sold. For example, a £100 voucher is paid in cash. When used, this voucher shows on total takings as £100 in the cash section. Note that the payment for this voucher was recorded at the time of sale, so it reflects immediately in your financial records.
Tracking voucher payment for staff members
For E-gift vouchers (purchased online):
These are not assigned to a stylist
The payment for these goes into salon main account
Therefore if voucher is redeemed for a service with a self employed stylist, then the salon will owe the stylist the value of the voucher (minus any commission). It is also important to track and manually transfer funds to self-employed stylists as Slick does not automate this.
Please note that E vouchers purchased online are subject to fast track payment fees from Stripe. The cost is minimal at just 0.004%! For example, £930 in voucher sales for one month = £0.37 faster pay out fees.
Contact Customer support via live chat for further advice on this if you need it!
For vouchers purchased in-store (via SlickPay reader):
You will have to specify who sold the voucher (stylist)
Slick then sends the money to the relevant stylist account. If no self employed account is set up then the amount goes direct to the salon account on the same next day pay out schedule as all payments!