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My tips are being held. How do I get them?
My tips are being held. How do I get them?

Step by step guide on how to ensure staff members receive tips collected by SlickPay

Rob Smith avatar
Written by Rob Smith
Updated over 2 months ago

If you are taking tips via SlickPay and staff are not receiving tips in their bank account then you will see a warning message on your SlickPay menu screen.

This will show how many team members are not receiving tips

To set up a Stripe account so they can receive tips, click on Setup tipping account on the screen or click this link

If a Staff member does not want to or can not set up a Stripe account, tips can be sent to the main Stripe account for your business.

If you would like their tips to be sent to the business account then please advise our Support team via Live Chat or Phone and they will enable this for you.

Please note it is your responsibility to ensure you comply with all relevant best practice, taxes and laws regarding tipping.


If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!

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