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How to remove a staff member's access to Slick by deleting their login.
How to remove a staff member's access to Slick by deleting their login.

Restrict access to Slick for a stylist or therapist who has left your business.

Pia Jackson avatar
Written by Pia Jackson
Updated over a week ago

There are several ways to remove a member of staff from your Slick account if they leave your salon, please see below!


Own login details.

If a stylist or member of staff has their own login and password, simply go into permissions and deactivate them

  • Go to the menu in the top left hand corner of your screen, open it and click Staff & Business settings

  • Select 'Staff columns & Access'.

  • After selecting the stylist you would like to remove access for, hit the toggles to disable their access:

  •  Alternatively, you can simply hit 'Delete' to remove the stylist and instantly disable their access.



Shared login details

If all stylists in your salon use one login you will need to change your current password. 

  • Go to the menu in the top left hand corner of your screen, open it and click Staff & Business settings

  • Click on "Email & Password"

  • Click "Change Password" and update your password.

To access Slick you will need your new password and existing username. As you have changed your password, anyone cannot log in without the "new password".

If a user tries to log in again they will be asked to enter the password

Note: For any users still logged in on another device, this will not log out any users automatically. You need to call the staff member and ask them to log out from their device.

However, if you suspect that a user has not logged out (even after asking them to log out) and are still using Slick then please contact Customer Services. We can force ALL devices using that username to be logged out.

Note: The forced password reset can take up to 30 minutes.


If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!

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