Slick is a cloud based system which means it can run on any device.
However, to get the most ouf of Slick, your internet and your device needs to be powerful enough to support your business.
The guide below details the minimum requirements we need from you to run Slick. Slick is not responsible for any performance issues should these requirements not be met.
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Is my existing device capable of running Slick?
Slick will operate from most modern devices provided they have sufficient RAM/speed.
To run Slick well, you need a minimum of an i5 processor and 8GB RAM or equivalent.
Another way of checking is to run this test https://chromium.github.io/octane/
If the score is < 15,000 then your device is not powerful enough
If score is between 15,000 - 20,000 your device is acceptable for up to 4 columns.
If score is between 20,000 and 30,000 then your device is acceptable for 4-8 columns.
For more than 9 columns, you will need a score of more than 30,000.
Whilst, Slick is hosted on the fastest AWS servers available to provide our customers a great and reliable experience, our software is only as good as your hardware.
Unfortunately, if your choice of hardware does not meet the above technical specifications then Slick can not be held responsible for performance. Please see our Terms and Conditions for more detail
Recommendations for a new device
For small businesses:
If you are a 1-6 column business then why not try an Apple iPad and keyboard.
It is low maintenance and very affordable and can be taken home in the evenings should you need to!
Recommended model:
Apple IPad (2022 onwards)
Apple IPad Pro (2022 onwards)
Mid - Large sized businesses:
You need a screen wide enough to see your columns and enough speed to cope with the demands of your busy salon.
You will need a desktop or laptop computer with a minimum of an i5 processor and 8GB RAM.
Recommended models:
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Internet Speed Requirements
Minimum requirements
The faster your internet, the faster Slick will perform tasks for you. It's the same for all streaming and downloads, the faster the speed, the better performance you will have
Check your Internet speed. Click here to check your internet speed.
< 10mbps is not suitable for running Slick
10-20mbps is suitable for up to 4 columns
More than 4 columns requires 20mbps and connected via ethernet cable
Tips for improving speed and performance
If you have a laptop or a desktop then you MUST connect your computer direct to the internet via an ethernet cable. This guarantees a more stable connection with less drop and fluctuation.
If your returned score is less or signal is irregular then we advise you speak to your internet provider to see what they can offer you and whether there is an upgrade available.
Most mobile phone providers offer a range of 'dongles' that provide mobile internet and can provide an alternative to broadband especially in remote areas.
If it is still slow then check the number of devices using your internet. More devices, the slower it will be so ask the staff to disable their phones WIFI.
If you experience a temporary drop in speed and you are on an Apple device then connect your computer or iPad to your phone's 4G via hotspot.
Browser Requirements
We recommend using Chrome. To download chrome, please follow these instructions. This is the most secure and reliable browser.
Using an iPad or iPhone? Use safari as this is designed for iPad! / iPhone
Summary: Want the best experience with Slick?
Here is a handy 4 question guide to making Slick run smoothly in your business.
| Question | Correct Answer |
1 | How new / updated is your Computer | Test the speed of your device here https://chromium.github.io/octane/
We are looking for a score more than 30,000
To run Slick well, you want a Ideally i5 processor and 8GB RAM |
2 | What is your Internet speed? | You can check this at www.fast.com
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3 | If desktop, are you plugged into Internet via cable? | Ethernet is faster and more stable. It is a direct connection therefore less interference and less prone to dropping in and out |
4 | What browser are you using? | Desktop device = Chrome iPad/Iphone = Safari Android = Chrome |
If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!