Slick is a cloud based system which means it can run on any device.
However, your device needs to be powerful enough to manage all the complex tasks you will be asking it to do from reports to bookings to accessing all your precious client info.
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Devices
For small businesses:
If you are a 1-6 column business then why not try an Apple iPad and keyboard.
It is low maintenance and very affordable and can be taken home in the evenings should you need to!
Recommended model:
Apple IPad (2022 onwards)
Apple IPad Pro (2022 onwards)
Mid - Large sized businesses:
You need a screen wide enough to see your columns and enough speed to cope with the demands of your busy salon.
You will need a desktop or laptop computer with a minimum of an i5 processor and 8GB RAM.
Recommended models:
Is my existing device capable of running Slick?
Slick will operate from most modern devices provided they have sufficient RAM/speed.
To check, please run https://chromium.github.io/octane/
If the score is < 15,000 then your device is not powerful enough
If score is between 15,000 - 20,000 your device is ok for up to 4 columns.
If score is between 20,000 and 30,000 then your device is ok for 4-8 columns.
For more than 10 columns, you will need a score of more than 30,000.
Slick is hosted on the fastest AWS servers available to provide our customers a great and reliable experience.
Unfortunately, if your choice of hardware does not meet the above technical specifications then Slick can not be held responsible for performance. Please see our Terms and Conditions for more detail
Browser
We recommend using Chrome. To download chrome, please follow these instructions. This is the most secure and reliable browser.
Using an iPad or iPhone? Use safari as this is designed for iPad! / iPhone
Internet Speed
Minimum requirements
The faster your internet the faster Slick will perform tasks for you. It's the same for all streaming and downloads, the faster the speed, the better performance you will have
A few tips to ensure a speedy connection:
Check your WiFi speed. Click here to check your internet speed.
< 10mbps is not suitable for running Slick
10-20mbps is suitable for up to 4 columns
More than 4 columns requires 20mbps
If your returned score is less or signal is irregular then we advise you speak to your internet provider to see what they can offer you and whether there is an upgrade available.
Most mobile phone providers offer a range of 'dongles' that provide mobile internet and can provide an alternative to broadband especially in remote areas.
Check the number of other WiFi signals in your area. If there are lots then you might suffer from interference. If you have a laptop or a desktop then connect your computer direct to the internet via an ethernet cable.
If it is still slow then check the number of devices using your internet. More devices, the slower it will be so ask the staff to disable their phones WIFI.
If you experience a temporary drop in speed and you are on an Apple device then connect your computer or iPad to your phone's 4G via hotspot.
Want the best experience with Slick?
Here is a handy 4 question guide to making Slick run smoothly in your business.
| Question | Correct Answer |
1 | What browser are you using? | Desktop device = Chrome iPad/Iphone = Safari Android = Chrome |
2 | If desktop, are you plugged into Internet via cable? | Ethernet is faster and more stable. It is a direct connection therefore less interference and less prone to dropping in and out |
3 | What is your WiFi score? | You can check this at www.fast.com
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4 | How new / updated is your Computer | Test the speed of your device here https://chromium.github.io/octane/
We are looking for a score more than 30,000
To run Slick well, you want a Ideally i5 processor and 8GB RAM |
If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!