Packages
Each package includes unlimited text reminders, unlimited online bookings and a FREE bundle of marketing texts.
The Essential and Advanced pricing packages are based on number of columns required. Please note that all prices are subject to VAT, which may increase the total cost shown during billing.
For the full pricing list please CLICK HERE
Optional add-ons
Digital Appointment Cards are included in every package, bar the Essential package, but these can be added on per number of columns.
All packages include a bundle of text messages however further bundles can also be purchased on an ad-hoc basis if you need to send a large campaign.
Pricing transparency
We believe in being transparent about our pricing, with no hidden fees. All monthly plans include customer support, software updates and maintenance.
If your subscription charge looks different than expected, it may be due to being on a higher-tier plan, VAT, Auto top-up for marketing or additional features you’ve activated.
You can check your invoices section in your Staff & Business settings to see exactly what you’re being charged for, including features such as Auto-Client Connect or additional team columns. Reviewing your subscription regularly and switching off any features you don’t need can help keep your costs down.
Support
We want you to get the best out of Slick which is why we offer free training, not just when you join but any time you need a top-up or have new joiners. And we're known to have the best customer support in the industry!
Our UK-based team are available 5 days a week via phone or live chat with an average response time of less than 5 minutes... all for free! Our Advanced, Supercharged and Enterprise packages also include a free 1-2-1 business coach to help grow your business.
Managing Your Subscription Plan
If you believe your current plan doesn’t suit your needs or budget, here’s how to change it:
Log into your Slick account.
Go to the menu - staff and business settings - subscription and billing.
Review your current plan details, including features and charges.
Choose a plan that better matches your business requirements and select the plan from this page.
If you're looking to downgrade please message our customer support team via live chat to get a call scheduled with your account manager.
Click on Menu, but if you're using the App then select 'More' on the bottom right!
Hardware
Salons will need to procure their own hardware - a computer, laptop, tablet or phone - in order to use our software. Slick does not provide free hardware but recommends using Apple products with Chrome or Safari browsers for optimum experience of the software.
Salons will also need to have their own internet connection to run the software - Well-serviced, password protected wifi is advised.
To learn more about hardware and internet requirements to run Slick, go to the staff and business settings- Hardware page!