Skip to main content

What does a £0 payment mean in the deposit process, and how should clients proceed?

Phoebe Davis avatar
Written by Phoebe Davis
Updated over a week ago

Why Am I Seeing a £0 Payment?

A £0 payment appears during the deposit process as part of a security measure called two-factor authentication. This is a standard process used by many online payment processors to verify card or bank details securely.

What Should They Do?

To proceed:

  1. Approve the £0 transaction request. This is required to authenticate your payment method and confirm that you are the card owner.

  2. Once the £0 check is approved, you will then be prompted to approve the actual deposit amount.

Following these steps will ensure your deposit is processed smoothly.

Why Is This Step Necessary?

A £0 payment is just a quick security check to confirm your bank or card details before any real money moves. It can look like there’s nothing to pay at first, but it’s a normal step to make sure everything’s set up safely. This helps prevent payment issues and keeps your account secure.

Did this answer your question?