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How to fix a 'restricted' Stripe account.
How to fix a 'restricted' Stripe account.

If your Stripe account is restricted, follow the steps here to get your payments back flowing as normal!

Phoebe Davis avatar
Written by Phoebe Davis
Updated over a week ago

A restricted Stripe account will prevent the processing of payments to your Stripe account and from your Stripe account into your linked bank account.

Don't worry, this can easily be rectified in the few simple steps you see here. The restriction is due to missing documentation required to authenticate your account.

1. Please login to your Stripe Account via the 'View Stripe Payments Dashboard' button on the Online booking and payments page.

2. Hover over the Restricted icon and you will see what Stripe requires to unblock the account.


3. Upload the required documents to enable payments and payouts. πŸ’œ

If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!

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