Slick offers the ability to process consumer payments for appointments on behalf of the salon. Payments are processed through the Slick platform via an integration with our payments partner Stripe.

To view your Stripe invoices go to the Menu and then Select 'Online Booking & Payments'.

This will take you to your Stripe dashboard where you can login and assess your incoming and past payments here!

When a customer of the salon pays for an appointment via SlickPay online, a transaction processing fee of 2.17% + 27p plus VAT will be deducted from that payment and the remainder will be transferred to the salon by Stripe in a next-day payout.

These fees are solely related to the processing of the payment; ie they are not additional booking fees or commission.

Payouts of your online payments will be sent to your associated business account which you assigned to Stripe when you set up your account with them.

Client card details are held anonymously and processed securely by Stripe, our payment partner. Neither Slick or the salon staff have access to card details for security reasons. It is 100% free to collect card details. Our secure payment processing partner, Stripe, stores the details and we map those details across to the client's profile for them to be charged if necessary. Transaction fees are only processed when you charge the clients card.

​

Payments are processed next day and will be sent directly to the bank account you listed when setting up your online deposits or no show protection accounts.

You can also have weekly pay outs if you would prefer. Just contact customer support via the chat bubble to ask them to amend your pay out!

Tuesday Payout:

The payout on Tuesday will cover from the previous Tuesday up to the current week's Monday. So, it includes Tuesday, Wednesday, Thursday, Friday, and Saturday, as well as Sunday and Monday of the current week.

Wednesday Payout:

The Wednesday payout covers the week from the previous Wednesday to the current Tuesday. So, it includes Wednesday, Thursday, Friday, Saturday, and Sunday, as well as Monday and Tuesday of the current week.

Please note, you can receive a monthly payment on any day of the week. However, if the day you select falls on a Saturday or Sunday it will be paid on the Monday.

For example, you select the 1st and the 1st is a Saturday, it'll be paid out on the Monday 3rd!

Yes you can! If you would like money transferred on a more regular basis then this can be arranged through Customer Support. Stripe will charge 10p per additional payout. I.e if you are happy with next day payouts then this is free. If you want a mid-week payment as well then this will be an extra 10p.

You may sometimes see your Stripe balance in the minus on your Stripe dashboard. This would be because a refund was processed through SlickPay that your Stripe account did not have the funds for at that time.

Eg, if your Stripe balance was £15 and a client cancelled an appointment with a £20 deposit, your Stripe account would move to -£5 to cover the cost of the client refund. This is to ensure cash flow is correctly maintained for the client.

Your account will build back up from the next deposit payment into this account and then all of these deposits will be paid to your linked bank account in one bulk sum.

Absolutely! Stripe are PCI DDS compliant as they are one of the biggest 3rd party payment processors worldwide, which is why we have chosen them as your payments provider

Setup your Stripe account here and process client payments safely and securely through Slick.