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The benefits of online booking with Slick!
The benefits of online booking with Slick!

How clients can make appointments online and how it works

Phoebe Davis avatar
Written by Phoebe Davis
Updated over a week ago

Online booking is a great way to attract new clients, fill last minute empty slots, and drive higher visit frequency from existing clients - because booking online is so much easier! 

Here are our top reasons why online booking with Slick is the way forward for your business!

  1. Accept bookings 24/7 - 50% of online bookings through the Slick platform are made outside of salon opening hours - just goes to show when clients prefer to book!

  2. Fill last minute slots - 1 in 3 online bookings are made for an appointment within the next 2 days!

  3. Complete customisation - You can select which stylists and services you want (or don't want) to be bookable online, and which days you're happy to accept online bookings. So if don't want Colour Services or your Junior Stylist to be bookable online, that's totally fine! You can also choose how far in advance you'd like to accept bookings online and on which days.
    Your Calendar Colour mode can also be amended to suit your brand, alongside your logo so that the booking flow really feels like your own!

  4. Service Description: Add descriptions to help inform and help your clients book the right service.

  5. Text message notifications - Whenever a customer books online, they will receive a text confirming the date and time, and you can opt-in to receive an email notification too so you know when bookings are coming in, even if you're not in the salon!

  6. Instant sync with live availability - Slick automatically syncs with your live availability, so no double bookings! New online bookings automatically appear in your calendar (instantly - there's not even a 30sec delay!) along with a notification in your activity feed, so you're always up to date!

  7. Prompt to book a patch/allergy test - You can select which services require a skin test before and Slick will automatically prompt customers to book in a patch test slot at least 48 hours before their appointment with you.

  8. Prompt for finishing service - For any services that have development time (such as highlights or colouring) Slick ensures that customers have to book their cut & blowdry or blowdry afterwards. You can add a "Free rough dry" if you want a £0 charge option.

  9. Stylist choice for multi-service bookings - Unlike a lot of systems, Slick lets your client select different stylists/therapists for each service, or they can select 'no preference' which just shows maximum time slots!
    Freelancer mode is also available to ensure clients book the same stylist for any services they're booking in one go!

  10. No annoying gaps left in your schedule - You have the option to use Slick's smart technology that knows not to give customers the option to book a slot that leaves a 15min gap in your calendar, meaning we'll automatically schedule clients back to back or leave a big enough gap to be filled by one of your regular services!

  11. Anti-fraud measures which prevent someone from booking up multiple slots in your your calendar and not showing up. Customers are also required to verify their mobile number via a text message, so people can't make a fake bookings!

  12. Waitlist option if availability is limited - If your availability on a particular day is limited, Slick will give customers an option to book in your salon waitlist, just in case you can squeeze them in!

To see how customer online booking works, click here to check out the flow of the online booking for your clients. 💜

Want to get started with online booking now? Contact the team via the Live chat today to get going and start making money while you sleep!

If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!

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