You can customise access to the calendar, appointments, Daily Cashup, KPI reports, time off, client details, checkout and billing, account settings, online booking, SMS marketing, and stock management - all from one page.

To set custom permissions for a staff member, make sure they are:

Go to Staff & Business Settings in your menu and open Staff Access Permissions. Open the dropdown next to a staff member's name to see and change their access, area by area.

Just make sure to log out and log back in after you make any changes to see those reflected.

Only staff with the "Edit feature access for ALL staff" permission can open this page and make changes. No one can edit their own permissions to gain access to this - so a receptionist can't grant themselves extra access, and you'll always need at least one other person (usually the owner or a manager) to change yours from their full access login.

Permissions are set per staff member, not per role - but each person's starting point comes from their permission level: a new Manager starts with full access, and a new Receptionist starts with a more limited set. From there, you can tighten or loosen anything individually.

Choose whether a staff member can view the whole calendar or their own column only. Handy for self-employed staff who only need their own diary.

Control whether each staff member can create, move and delete appointments - for all staff, their own column only, or not at all. You can also switch on or off their ability to edit appointment prices and durations.

Choose whether a staff member can see the Cashup for all staff, their own only, or no access.

The "own only" setting is perfect for self-employed staff: they can check their own figures without seeing anyone else's takings or the business financials.

Staff with own-only access can open their Cashup from the main menu, or by clicking the top of their own column and choosing Daily Cashup from the mini menu. On other staff members' columns, the Cashup option is disabled.

Set who can view KPI reports (all staff / their own only / no access) and who can edit KPIs (all staff / their own only / no access) - independently, per staff member.

To let a staff member see just their own figures, set their viewing permission to their own reports only. They'll then find their Reports from the main menu, or from the mini menu at the top of their calendar column.

To read more about what's in the reports themselves, see Staff KPI reports !

Control whether each staff member can create, delete and edit the duration of time off - for their own column only, or not at all.

Three separate switches per staff member: applying discounts at checkout, changing prices at checkout, and voiding/refunding transactions. Turn each on or off individually - so you can let a senior stylist apply discounts while keeping refunds owner-only.

Choose whether each staff member can see full client details. A staff member with client details restricted will see the client's first name only on appointments (no surname, email address or phone number), so they can still run their column without access to your client list's contact details!

Five separate switches: business info & hours, billing, calendar settings, staff management, and services. Turn each on or off per staff member.

Control who can manage your online booking settings, including online deposit settings.

Choose who can view stock management and who can edit products - so your team can check stock levels without being able to change your product catalogue.

Control who can create and make changes to the Duda website builder and if they can publish this information or not.

Choose who can access the Marketing Suite, amend SMS notification settings, buy SMS bundles, and send SMS blasts - each per staff member.