Did you know, the average business loses £2,000 per month through cancellations? 😱That's a £24,000 loss per year. Imagine what you could do with that extra money?🤑
Even if a client reschedules for next week, you're still left with an empty slot that you're paying for which means reduced profit. 👎
Let's make sure you're using Slick correctly so your reports are accurate and you're making as much money as possible. 💜
When to click CANCEL:
If a client cancels last minute OR
If a client wants to reschedule within 48 hours of their booking starting
When to click RESCHEDULE:
When a client wants to reschedule their booking IF they are doing so at LEAST 48 hours prior to their booking starting
When to click DELETE:
In theory, NEVER! Made a mistake? Click 'EDIT' or 'RESCHEDULE' and it will lead you to the same place to make changes
Make sure your team are NOT clicking DELETE when cancelling a booking otherwise your cancellation report will not be accurate
When to click NO SHOW:
When a client no shows on the day
Start earning more in your business today with deposits! We recommend a deposit for ALL online bookings and select in-salon bookings (new clients, high ticket items and those naughty repeat offenders.)
Nervous about taking deposits? Watch the wonderful Ruby from Leaf Hairdressing talking about how she did it HERE