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Firstly, go to the menu and Clients, Notifications & Marketing and then clients.

Click twice on ‘Cancellations’ filter at top of page to re-filter list and show all clients who have highest cancellation. Make list of all these names of anyone who has more than 0 cancellations.

Do the same with ‘No shows’ on this filter list.

Go back into Calendar and tag each client as ‘needs deposit’ or whatever tag you've got to ensure staff know that that client needs a deposit for their next booking.

You can tag a client by searching their name, opening their client profile and selecting 'add tags' as you see here!

Find out more here about tagging clients and the many varied options you have to keep staff informed on client behaviours and traits! From silent treatment clients ... 🤫 to thick hair ... 🦁 and key workers ...🚑

Check out more information here on taking deposits in store and the options you have to do this also.