Online deposits allows you to take upfront payment for a service. Why is this useful?
Great for your cash-flow
Stops no-shows if they have paid up-front
No in-salon checkout needed which means you can spend more time with clients
What are my options?
You can choose to take:
100% deposit i,e total bill
Custom amount i.e £10 for every service.
Clients are used to paying upfront for services and goods and we are seeing more and more salons opt for 100% deposit as it gives them peace of mind that the client has paid and is great for your cash flow.
What if a client changes their service when in-salon?
Don't worry- you can always charge them for additional services e.g toner or any retail products in-salon.
How does it look for my clients?
Once set up your clients’ online booking experience is straightforward. They are asked to create an account with a password. This is a one-off- next time they can simply login!
As you have chosen to take an upfront deposit then they will be asked to add their card details to their profile.
Example here they are paying £35 upfront for a £70 bill
Make sure you have updated your cancellation policy which we will show to clients at various points throughout their booking experience.
How do i know if they have paid an online deposit?
Any booking with an Online deposit will be shown in the modal.
It will show the amount paid and the amount left to pay.
How is this shown in my daily cash up?
Online deposits will appear like this in cashup on the day they are taken It will be shown in 2 places:
In 'Online deposits' in the Deposit taken section
In total takings under “Card via Slick"
You will also see this in the Deposit log