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Support for single column accounts

The support available to single column (single stylist) accounts: 24/7 live chat, team and phone support hours, email, bank holiday cover, the Help Guide Library, Slick Academy and on-demand training.

Written by Phoebe Davis

Support for single column accounts

Single column accounts have access to all of the support below.

Live chat

Live chat support is available 24/7 through Aimee, our fast and knowledgeable virtual expert. Aimee can handle the vast majority of queries instantly. You can find live chat in the bottom right of any Slick page.

Speak to our team

If your query needs additional support, you can escalate to a member of our team during working hours, Monday to Friday, 8am-6pm. If Aimee isn't able to answer your question ask to speak to a human and await the team's reply!

Phone support

If you prefer to speak to someone, our phone support line is open on weekdays from 9-5pm on 01202 286 005.

Email

You can email us at support@getslick.com.

Bank holidays

Slick support is closed on Bank Holidays. You can still send messages to our live chat team or email support@getslick.com, and our team will contact you when they are back online.

Help guides and training

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