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How do I take a screenshot using my iPad or iPhone?
How do I take a screenshot using my iPad or iPhone?

It's useful for us to see what you're seeing to help solve problems. Take a screenshot or "Print Screen" and send it to us on the live chat!

Pia Jackson avatar
Written by Pia Jackson
Updated over a week ago

Looking to share a photo of the screen you can see? Share more info with a better quality image by screen-shotting! Find out how below.

  • Go to the page/screen you wish to screenshot.

  • Hold down the 'home' button and the 'sleep/wake' button simultaneously.ย 

  • When you successfully take a screenshot, you should see a white flash and, if audio is on, hear the camera shutter sound.

  • To access your screenshot, go into 'Photos' from your home screen.

iPhone X and other Home Button-Less Models

Certain models of iPhone now don't include a home button! In this case, you should press the 'sleep/wake' button and the 'volume up' button simultaneously instead! It should otherwise work the same.
If you're trying to screenshot a Windows desktop, click here
If you're trying to screenshot a Mac, please click here instead!


If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!


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