If your clients wish to cancel or reschedule their bookings, they can now do this via the client's booking portal:
Clients can access their bookings via your usual online booking link:
1. Clients will need to click on 'My Bookings'
2. They will need to login using their previously created credentials:
3. In the 'My Bookings' tab, they will need to click on your salon to see a list of their current bookings:
4. To cancel their booking, they will need to click 'Cancel':
5. A pop up will then confirm if their cancellation is possible (if with your cancellation notice period) and that their online deposit will be refunded to them:
6. Once cancelled, the client will then be able to get booked back in:
7. If they wish to rebook a previous service, they can do so directly from their 'booking history':
If you have further questions that haven't been answered in this article then please reach out to us on Live Chat via the chat bubble in the bottom right corner!
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