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Can Slick Support with issues related to third-party platforms like Instagram?

Phoebe Davis avatar
Written by Phoebe Davis
Updated over a week ago

What can Slick do?

Slick’s support team is here to help with anything related to our salon management software. 😊
We’re not able to troubleshoot issues on other platforms — like Instagram or other social media sites — since they’re outside of Slick’s system. We can advise on the integration we have (setting up book now buttons!) but we cannot help with access and system settings.
If you’re having trouble logging in or recovering your account on those platforms, it’s best to reach out to their support team directly.

Why Slick Cannot Assist with Third-Party Platform Issues

Slick is designed to cater specifically to its software and functionality. For privacy and security reasons, Slick’s support team is unable to access or interact with third-party applications, including assisting with account login or recovery processes from external platforms.

Where to Get Help for Instagram or Other Platforms

If you're experiencing issues with Instagram or other third-party platforms, here are some recommended steps:

  1. Use the Platform’s In-App Help Options: Navigate to the Help or Support section within the application for direct assistance.

  2. Visit the Platform's Help Center: Many platforms have extensive help resources or knowledge bases that guide users through resolving common issues like account recovery or security concerns. For example - https://help.instagram.com/

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